Terms

Effective Date: November 05, 2023

These Terms of Use (“Terms”) govern your access to and use of all websites, platforms, communications, services, content, tools, and offerings operated by MarQ Firm, including all associated domains, subdomains, digital platforms, proposals, consulting services, advisory services, retainers, campaigns, courses, workshops, coaching programs, events (virtual or in person), and related business activities (collectively, the “Platform”).

The Platform and all services are owned and operated by MarQ Firm and/or its affiliated entities (“MarQ Firm,” “we,” “us,” or “our”).

Acceptance of Terms

By accessing, using, engaging with, purchasing from, registering for, or otherwise interacting with the Platform or any services provided by MarQ Firm (the “Services”), you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must not access or use the Platform. Continued use after any modification constitutes acceptance of the updated Terms.

Eligibility and Permitted Use

You must be at least 18 years old or the age of majority in your jurisdiction. You agree to use the Platform solely for lawful purposes. MarQ Firm reserves the right, at its sole discretion, to refuse service, suspend access, terminate accounts, or restrict use at any time.

Scope of Services

MarQ Firm provides strategic, creative, operational, advisory, educational, and marketing-related services. These Services may include, without limitation, consulting, retainers, campaigns, live or recorded courses, workshops, group programs, one-on-one or group coaching, mentorship, and events.

The specific scope, format, deliverables, access periods, timelines, and fees for any Service are defined at the point of sale, proposal acceptance, invoice payment, registration, or written agreement. No services extend beyond what is expressly stated.

No Guarantees; No Outcomes Assured

MarQ Firm does not guarantee results or outcomes of any kind, including but not limited to revenue, profits, sales, growth, conversions, reach, engagement, market acceptance, learning outcomes, certifications, skill acquisition, return on ad spend, or business success.

All strategies, projections, examples, case references, or educational materials are illustrative only and should not be relied upon as assurances of future performance. You acknowledge that you are not relying on any statement, representation, projection, estimate, or example provided by MarQ Firm when deciding to engage the Services.

Client and Participant Responsibility

You are solely responsible for your participation, attendance, engagement, implementation, progress, and results.

Failure to attend live sessions, workshops, coaching calls, or events; failure to log in to platforms; failure to complete coursework; failure to submit assignments; failure to schedule or attend coaching sessions; or failure to engage within provided timeframes does not entitle you to any refund, credit, makeup session, extension, substitution, or accommodation.

Time-Limited Access and Forfeiture of Services

Many Services are offered on a fixed schedule or include time-limited access.

If you fail to attend, participate, schedule, claim, or use Services within the stated timeframes, all unused services, sessions, access, or benefits are forfeited and deemed permanently lost.

MarQ Firm has no obligation to reopen access, reschedule sessions, extend deadlines, or provide alternative arrangements for missed participation for any reason, including personal circumstances, scheduling conflicts, technical issues, or lack of engagement.

Client Responsibility for Decisions and Implementation

All content, campaigns, advertisements, posts, messaging, strategies, educational materials, and deliverables provided by MarQ Firm are subject to your review, approval, and implementation at your sole discretion and risk.

Once content, campaigns, or materials are approved, published, or used, MarQ Firm shall have no responsibility or liability for their use, distribution, or consequences.

Regulatory, Legal, and Compliance Disclaimer

MarQ Firm does not provide legal, regulatory, tax, accounting, or compliance advice. Nothing provided through the Platform or Services should be construed as such.

You are solely responsible for ensuring compliance with all applicable laws, regulations, professional requirements, advertising rules, consumer protection requirements, data protection laws, and platform policies in all jurisdictions where content, campaigns, or materials are published or distributed.

Advertising Platforms and Third-Party Enforcement

MarQ Firm is not responsible for actions taken by third-party platforms, including but not limited to social media networks, advertising platforms, learning platforms, payment processors, e-commerce providers, hosting services, or marketplaces.

This includes ad rejections, content removals, account warnings, restrictions, suspensions, permanent bans, algorithm changes, reduced reach, policy enforcement actions, or platform rule changes.

Loss of Income and Business Interruption

To the maximum extent permitted by law, MarQ Firm shall not be liable for any loss of income, loss of revenue, loss of profits, loss of business opportunities, loss of customers, loss of data, business interruption, or operational disruption arising out of or related to the use of the Services.

Loss of Social Media, Advertising, or Digital Accounts

MarQ Firm shall not be liable for the loss, suspension, restriction, limitation, or termination of any social media accounts, advertising accounts, merchant accounts, payment accounts, websites, domains, learning portals, or other digital assets, whether occurring during or after the provision of Services.

Account ownership, compliance, and access remain solely your responsibility.

Intellectual Property Rights

All content, systems, methodologies, frameworks, processes, branding, course materials, recordings, curricula, and materials provided by MarQ Firm are owned by MarQ Firm or its licensors. No ownership rights are transferred unless expressly stated in writing.

You are granted a limited, non-exclusive, non-transferable, revocable license to use materials solely for personal or internal business purposes. Sharing, resale, reproduction, or redistribution is prohibited.

Prohibited Uses

You agree not to misuse the Platform, including unlawful activity, infringement, abuse, misrepresentation, scraping, reverse engineering, unauthorized sharing, or interference with systems or operations.

Payments, Fees, and Absolute No-Refund Policy

All fees charged by MarQ Firm are final and non-refundable under any circumstances, unless MarQ Firm expressly agrees otherwise in a written agreement signed by an authorized representative of MarQ Firm.

Payment terms disclosed at the time of engagement govern the specific Service. Failure to participate in, use, attend, complete, access, or benefit from the Services does not relieve payment obligations, and no refunds, credits, charge reversals, or offsets will be issued for any reason, including but not limited to dissatisfaction, lack of results, missed sessions, no-shows, never logging in, missed deadlines, platform actions, or changes in circumstances.

Fees are earned upon the availability of services or access and are not contingent upon results, attendance, participation, completion, outcomes, performance, or success.

Subscriptions, Installments, and Billing Authorization

Subscriptions renew automatically unless canceled prior to the billing date. Installment plans represent a full financial commitment once access or Services are made available.

Failure to pay may result in suspension, termination, or collection. Chargebacks or payment disputes may result in immediate suspension of access, and you remain responsible for all outstanding balances, dispute fees, penalties, and recovery costs.

Third-Party Links and Tools

The Platform may reference third-party tools or services. MarQ Firm is not responsible for third-party systems, content, availability, or outcomes.

Testimonials and Feedback

Any testimonials or feedback provided voluntarily may be used by MarQ Firm for marketing or promotional purposes unless anonymity is requested in writing.

Paid Advertising Disclaimer

MarQ Firm may provide advertising strategy, campaign management, creative services, or advisory support related to paid media.

MarQ Firm does not control and is not responsible for the policies, algorithms, approval processes, enforcement actions, or decisions of any advertising platform or third-party provider.

No guarantees are made regarding ad approvals, performance, delivery, reach, conversions, cost efficiency, or return on advertising spend. All advertising spend is incurred at your sole risk.

Confidentiality

Any confidential or proprietary information disclosed during the course of Services must not be disclosed or misused without prior written consent.

Independent Contractor Relationship

MarQ Firm operates as an independent contractor. Nothing in these Terms or any engagement creates a partnership, joint venture, agency, fiduciary, or employment relationship between you and MarQ Firm.

Indemnification

You agree to indemnify, defend, and hold harmless MarQ Firm and its affiliates, officers, contractors, and partners from any claims, damages, losses, liabilities, penalties, fines, costs, or expenses arising out of your use of the Services, participation, content approval, platform enforcement actions, regulatory claims, or breach of these Terms.

Limitation of Liability

To the fullest extent permitted by law, MarQ Firm shall not be liable for any indirect, incidental, consequential, special, or punitive damages.

If liability is found notwithstanding the foregoing, MarQ Firm’s total liability shall be limited to the amount actually paid by you for the specific Service giving rise to the claim.

Termination

MarQ Firm may suspend or terminate access for nonpayment, breach of these Terms, or misuse of the Platform. Termination does not entitle you to a refund.

Survival

All provisions relating to payments, no-refund policy, disclaimers, limitation of liability, indemnification, intellectual property, dispute resolution, and confidentiality survive termination.

Force Majeure

MarQ Firm is not responsible for delays or failures caused by events beyond reasonable control, including acts of God, platform outages, or governmental actions.

Dispute Resolution and Arbitration

Any dispute shall be resolved by binding arbitration in Los Angeles County, California, under AAA rules. Class actions are waived.

Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles.

Electronic Communications

You consent to receive notices and communications electronically.

No Waiver

Failure to enforce any provision is not a waiver of rights.

Language

If services are negotiated in Spanish, a translated version may be requested. In the event of a conflict, the language of negotiation governs.

Contact Information

For questions regarding these Terms, Services, billing, or support, you may contact MarQ Firm at [[email protected]] or through the contact page linked on our website here.

Entire Agreement

These Terms, together with the Privacy Policy and Disclaimer, constitute the entire agreement between you and MarQ Firm and supersede all prior communications or understandings.

Final Acknowledgment

By accessing, purchasing, registering for, or participating in the Platform or Services, you acknowledge that you have read, understood, and agree to be bound by these Terms.