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Privacy Policy

MarQ Firm (“MarQ Firm,” “we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you interact with our websites, platforms, services, communications, and business operations (collectively, the “Platform”).

This policy applies to MarQ Firm and its divisions, affiliated entities, and branded services operating under a unified system.

1. Information We Collect

We may collect the following categories of information:

Personal Identifiers
Name, email address, phone number, business name, billing address, IP address, and similar identifiers.

Business & Account Information
Client records, service agreements, onboarding data, login credentials, project details, and transaction history.

Marketing & Communication Data
Opt-in preferences, responses to campaigns, form submissions, messages, emails, SMS, WhatsApp, or other communications.

Device & Usage Data
Browser type, operating system, pages viewed, referral URLs, session duration, and interaction data collected via cookies or analytics tools.

2. How We Collect Information

We collect information through:

  • Direct interactions (forms, contracts, onboarding, inquiries)

  • Automated technologies (cookies, pixels, analytics tools)

  • Communications (email, phone, SMS, WhatsApp, messaging platforms)

  • Business relationships and referrals 

3. How We Use Your Information

We use collected information to:

  • Provide, operate, and manage our services

  • Fulfill contracts and business transactions

  • Communicate regarding services, updates, and support

  • Deliver marketing, promotional, and retargeting communications

  • Improve operations, performance, and user experience

  • Comply with legal, contractual, and regulatory obligations 

4. Sharing of Information

We may share personal information with:

  • MarQ Firm divisions, subsidiaries, and affiliated entities

  • Contractors, consultants, and service providers supporting operations

  • Technology providers (CRM, analytics, hosting, communication tools)

  • Payment processors (e.g., Stripe, PayPal)

  • Advertising and analytics platforms (e.g., Meta, Google, TikTok) for lawful marketing purposes

  • Legal or regulatory authorities when required by law

We do not sell personal information, though certain data sharing for advertising may be considered “sharing” under applicable privacy laws. 

5. Cookies, Tracking & Analytics

We use cookies, pixels, and similar technologies to:

  • Enable core functionality

  • Analyze usage and performance

  • Deliver relevant advertising and retargeting

You may control cookies through browser settings or opt-out tools provided by advertising platforms.

6. Communications & Consent

By providing contact information, you consent to receive communications via:

  • Email

  • SMS or messaging platforms (including WhatsApp)

  • Phone calls or notifications related to services or marketing

You may opt out at any time by using unsubscribe links, replying “STOP,” or adjusting notification settings.

7. Payment Processing

MarQ Firm does not store full payment card details. Payments are processed securely by third-party providers, whose privacy policies govern their services.

8. Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect personal information. However, no system is completely secure. Users are responsible for maintaining the confidentiality of their credentials.

9. Data Retention

We retain personal information only as long as necessary for business, legal, tax, or contractual purposes. Deletion requests are subject to applicable legal and operational requirements.

10. Your Privacy Rights

Depending on your jurisdiction, you may have rights to:

  • Access personal information

  • Request correction or deletion

  • Opt out of certain data processing or targeted advertising

Requests may be submitted via our contact form:
Contact us here.

We respond in accordance with applicable privacy laws.

11. Children’s Privacy

Our Platform is not intended for individuals under 13 years of age. We do not knowingly collect personal data from children.

12. International Users

If you access our Platform from outside the United States, your information may be transferred to and processed in jurisdictions with different data protection laws. By using the Platform, you consent to such processing.

13. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page, and continued use constitutes acceptance of the revised policy.

14. Contact

For privacy-related inquiries or requests, please contact us via:
Contact us here.